Frequently Asked Questions
All of our daily diets for dogs have passed AAFCO protocol feeding trials at Cal Poly Pomona University. In fact, the trials conducted at the university were much more stringent than the AAFCO protocol standards, as the Animal Care and Use Committee (ACUC) of the university found the AAFCO feeding trial to be too rudimentary. The reality is our diets have passed trials that exceed AAFCO standards.
Yes, we have a team of veterinarian formulators that are dedicated to making whole food diets for pets. They are led by Dr. Oscar E. Chavez, BVetMed MRCVS MBA, professor in clinical veterinary nutrition at Cal Poly Pomona University, and Dr. John Tegzes, VMD, Dipl. ABVT, board certified professor in veterinary toxicology at WesternU veterinary school. Dr. Chavez’s entire focus has been veterinary nutrition for over five years.
We have been making custom formulations for five years and to date, we have processed over 1000 custom formulation requests. While we can’t make any guarantees, we do boast an excellent success rate with our service and have won the confidence of hundreds of veterinarians, most in the Los Angeles area, including many that are board certified in their respective fields. In case revisions may be needed, our formulators will work with you and your client on reformulations. Your clients can make the food themselves, or they can have the custom recipe made by our kitchen to precise specifications, and shipped to their door. No other nutritionist that we know of offers this service.
Each of our staff formulators are licensed veterinarians certified to formulate whole food diets through a program founded by Dr. Chavez and Dr. Tegzes, in collaboration with WesternU veterinary school. The certification is focused solely on the use of whole, real foods to treat disease in individual patients and not the development of mass-manufactured kibble or canned foods made from feed grade ingredients. They are not associated with the ACVN in any way.
We are always looking to work with veterinarians that believe what we believe. JFFD believes that all pets should be fed at least the same quality ingredients humans eat. We believe that commercial kibble and canned diets can be harmful to pets. While we have met a few ACVN diplomats that believe what we believe, the board itself defends and supports the mainstream feeding of commercial extruded and canned diets, made with feed grade ingredients, to our pets.
Yes! Through independent research at two major universities in Southern California, JFFD whole food, daily diets were shown to boost cells of the immune system in dogs that had previously been fed only kibbled foods. This research was presented at the ACVIM/AAVN forum in Nashville in 2014, and published in the Journal of Animal Physiology and Animal Nutrition. For this reason, we can make a claim on our label that no other whole food diet (or any other diet) can: “Clinically Shown to Boost Cells of the Immune System.”
As veterinarians, we are all licensed to practice within all scopes of veterinary medicine, including nutrition, so long as we do so competently. Our team goes through an intensive training to become formulators and has extensive experience formulating whole food custom diets. We respect the expertise that an ACVN diplomat may provide, and some veterinarians may choose that option. With our service your client can have the food made, and you do not have to worry about improper preparation or compliance at home. We do not use a one size fits all nutrient blend to balance our custom diets. We compound a custom nutrient blend for each recipe, minimizing supplementation and reducing excesses and deficiencies. We have also received the feedback that our service is faster and less cumbersome than other services.
Prescription diets are designed specifically to address diseases, and AAFCO feeding trials are designed to test nutritional adequacy in healthy individuals. As such, the AAFCO protocols are not necessarily appropriate for testing a line of veterinary support diets. Instead, these diets are validated by the long list of veterinarians that have used them successfully over the last five years, and the favorable outcomes of many happy, healthy pets and their pet parents.
Unlike many brands that ignore (or criticize) the veterinarian, JFFD is very vet centric; we have been since the day we opened. We only sell diets requiring a prescription diets with a valid prescription from you, and everything we do is in collaboration with your office. Our nutrition team serves as consulting veterinarians as defined by the American Veterinary Medical Association. They are authorized to communicate with your client directly, in collaboration with your office, however at no time are they acting as your clients’ primary (attending) veterinarians. They are not examining pets or taking medical custody of the case. You will remain the primary care veterinarian and you will retain full custody of the case.
Yes! We have structured programs that vary between offering free samples, to wholesale and retail of our food. Some hospitals are happy to talk about our food and send over prescriptions, others like to have the food in house to sell. We also have an option for hospitals wanting to sell only our dry goods: treats and veterinary supplements. Unlike the commercial options, our brand will never undercut your prices online or anywhere and make your office ‘look bad’ to the client. If you are interested in business relationship with us, contact our Veterinary Services Manager: Kristen Pollock at firstname.lastname@example.org.